NHS Balanced scorecard Essay -- British Health Care, Politics

This part of the assignment entrust discuss balanced scorecard that has been implemented by UK National health Service (NHS), how it has influenced and impacted upon the death penalty measures of this organisation. Since its launch in 1948, the NHS has grown to generate the worlds largest publicly funded health service. NHS employs more than 1.7m people and deals on average with 1m patients every 36 hours. It is also one of the more or less efficient, most egalitarian and most comprehensive. Even though NHS services in England, Wales, Scotland and blue Ireland are managed separately and each might have some organisation differences, they remain similar in most honours and belong to a single, unified remains. The NHS core principle is that good health financial aid should be procurable to all, regardless of wealth. (NHS, 2010) Success of NHS depends on how well the organisation balance gauge and customer (patient) satisfaction with adequate financing and long-range goals. H ealth care organisations such as NHS must deal with government oversight, managed care, new technologies, and increase pharmaceutical prices. The NHS has adopted a performance measurement system that is found on the concept of balanced scorecard in order to make a broader view of performance within the organisation (Department of Health, 2001). Although, measuring performance evaluation of health care system could be difficult, it can on the other hand serve several purposes and can help expedite change and improvements in the effectiveness and quality of health care. It seems peculiar to emphasis on performance measures in organisation such as NHS, and even NHS is facing increasing competitive pressures when figureing ageing populations increasing demand, ameliorate treatment... ...t in public/patient accountability, service efficiency and staff thing to a highly prominent level. Government has developed Star Ratings system which monitors improvements in accountability mea sures. The experience of the Star Ratings system in respect of service efficiency indicates that it is prudent to act pro-actively rather than re-actively. It is vital to consider that the Government is expecting demonstrable improvements in health services rather than elaborateness alone (Radnor and Lovell, 2003). Though it is intricate to demonstrably prove in numerical terms that the balanced scorecard can deliver efficiency improvements at the start of its implementation, it can be shown in quantitative terms that a well designed fully cascaded balanced scorecard system should computer address the needs of a health care system. (Radnor and Lovell, 2003, p. 105)